Enterprise Berlin Airport Information

 

Pick-up instructions: Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.


You can contact Enterprise Berlin airport location at +49 30 20621650 or visit Car Rental Berlin Airport for more information.

Drop-off instructions: Please seek clarification on drop-off instructions from the car provider when picking up the vehicle.

Business hours:

Sunday

08:00 AM - 23:00 PM

Monday

08:00 AM - 23:00 PM

Tuesday

08:00 AM - 23:00 PM

Wednesday

08:00 AM - 23:00 PM

Thursday

08:00 AM - 23:00 PM

Friday

08:00 AM - 23:00 PM

Saturday

08:00 AM - 23:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Berlin airport

 

  • 1. Book in Advance: Like with most car rental companies, reserving your vehicle in advance often leads to better rates and a wider selection of cars. Consider booking online before your trip.
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  • 2. Check for Deals and Discounts: Explore Enterprise's website for any ongoing promotions, discounts, or special offers. Sometimes, there are exclusive online deals or discounts for loyalty program members.
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  • 3. Understand the Rental Agreement: Carefully read the terms and conditions of the rental agreement. Pay attention to details such as mileage limits, fuel policies, insurance coverage, and any additional fees.
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  • 4. Choose the Right Vehicle: Select a vehicle that suits your needs and preferences. Enterprise typically offers a variety of options, including compact cars, SUVs, and more. Consider the size of your group and the nature of your travel.
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  • 5. Inspect the Car Thoroughly: Before accepting the car, inspect it for any existing damage. Make sure any scratches or dents are documented on the rental agreement to avoid being charged for pre-existing issues upon return.
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  • 6. Verify Fuel Policies: Understand Enterprise's fuel policies. You may be required to return the car with a full tank of gas. Clarify the options available and choose the one that aligns with your plans.
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  • 7. Check for Additional Fees: Inquire about any additional fees that may apply, such as airport surcharges, drop-off fees, or charges for additional drivers. Knowing these in advance will help you budget more effectively.
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  • 8. Consider Rental Insurance: Evaluate your existing car insurance and credit card coverage to determine if you need additional insurance from Enterprise. It's important to understand the coverage options and associated costs.
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  • 9. Join the Enterprise Loyalty Program: If you plan to rent cars regularly, consider joining Enterprise's loyalty program. This may entitle you to benefits such as discounts, upgrades, and faster checkout processes.
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  • 10. Save Contact Information: Keep Enterprise's contact information handy, including the local office at Berlin Airport. This can be useful in case you have any questions or need assistance during your rental period.
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  • 11. Know Drop-off Procedures: Understand the drop-off procedures, including the location and any specific requirements for returning the vehicle. Returning the car on time can help you avoid additional charges.
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  • 12. Approximately 45% of our users discovered rental cars from Enterprise Rent-A-Car at Berlin Airport priced at €29 or below. 
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  • 13. On average, compact rental cars from Enterprise Rent-A-Car at Berlin Airport are around 45% more affordable than other vehicle types.

Enterprise Rental Conditions

 
  • Driver Requirements

    The minimum rental age is 21 years, except for car groups Minivan, Premium, and Fullsize, where the minimum rental age is 25 years. For the Luxury car group, the minimum rental age is 30 years. A young driver fee is applicable to drivers under 25 years of age.

    There is no maximum age, and no senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Insurance

    Every supplier prioritizes financial security, making valid insurance a prerequisite for car rentals. Without it, Enterprise has grounds to decline your request.Exceptions exist where an insurance protection plan may not be necessary:
 
  • If you already possess initial coverage applicable to international rentals and the chosen car's type/class.
  • If your credit card provider extends an additional insurance option that covers international rental cars.

    Should you not qualify for any of these exceptions, obtaining some form of protection becomes imperative. You have the option to purchase Excess Fee Insurance during the reservation process on our website to safeguard your deposit. Alternatively, you can acquire Full Coverage Insurance or Excess Reduction at the Enterprise rental counter.
 
  • Deposit and Deductible Policy

    Upon collecting the vehicle, customers are required to pay the rental amount along with a deposit. The exact deposit is determined at the time of pickup, depending on the chosen vehicle type. If customers choose additional equipment, such as a GPS Navigation system, a baby seat (up to 1 year of age), a child seat (2-4 years of age), or a booster seat (4-10 years of age), an additional deposit will be held on the customer's credit card.
 
  • Payment Policy

    When collecting the rental vehicle, customers must pay the rental amount and provide a deposit. The following payment methods are accepted for both payment and deposit: MasterCard credit card and VISA credit card. Only cards issued in the name of the primary driver will be accepted. However, Visa Electron, cash, cheques, Diners, debit cards, and prepaid cards are not permitted.
 
  • Optional Extras and Services

    Special equipment offered includes a GPS Navigation system, a Baby seat (for infants up to 1 year of age), a Child seat (for children aged 2-4 years), a Booster seat (for children aged 4-10 years), and Winter tires. The prices for these additional items can be found on the booking page.
 
  • Fuel Policy

    The vehicle is supplied with a specific fuel level and should be returned with the same amount to prevent extra charges. Diesel vehicles can be obtained for an additional fee.

FAQ's

Enterprise Rental Services at Berlin airport FAQs

    Berlin International Airport, Melli-Beese-Ring 1, 12529 Schönefeld,

    Phone: +49 30 20621650

    Yes, Enterprise Rent-A-Car typically accepts both credit and debit cards for payment. Most Enterprise locations accept major credit cards, including Visa, MasterCard, American Express, and Discover.Debit cards are generally accepted at Enterprise locations. However, there are some conditions and restrictions. For example:

    • Some locations may perform a credit check when using a debit card.
    • Debit cards are often accepted for payment but may have limitations for renting certain vehicle types or require additional documentation.

    Yes, Enterprise Rent-A-Car typically requires a deposit when you rent a vehicle. The specific amount of the deposit can vary based on factors such as the type of vehicle you're renting, the location, and other rental details. The deposit is intended to cover potential additional charges, such as fuel, damage, or late fees.

    Customers are usually required to provide a credit or debit card at the time of rental, and the necessary deposit amount is authorized on the card. It's important to note that the deposit is not an extra fee; instead, it's a temporary hold on your card. The actual rental charges, as well as any applicable fees, will be deducted from this deposit.

    Allowing individuals not authorized in the rental agreement to drive the rental car is a violation of the terms. Discovery of such a breach may lead to additional charges. To authorize someone else to drive, choose the additional driver option when making the reservation. It's worth noting that a renter's spouse or domestic partner is generally permitted to legally drive the car without the necessity for explicit authorization.

    Typical daily cost: €24

    Yes

    In most cases, when you rent a car from Enterprise in Berlin or elsewhere, you will have the opportunity to choose your own vehicle from the available options within the category you've reserved. The rental car company typically provides a selection of cars in various classes (e.g., economy, compact, SUV) at the rental location.

    When you arrive to pick up your rental car, you will likely be presented with a range of vehicles that match the category you reserved. You can then choose the specific car that best suits your preferences and needs, such as size, features, and color.

    The specific amenities offered by Enterprise car rentals at Berlin Airport can vary, but here are some common features and services you may find:

    1. Vehicle Options: Enterprise typically provides a range of vehicle options, including economy cars, compact cars, SUVs, and more. The availability may vary based on your reservation and the specific location.

    • 2. Additional Equipment: Enterprise may offer additional equipment such as GPS navigation systems, baby seats, child seats, booster seats, and winter tires. These extras are usually available for an additional fee.
    • 3. Loyalty Programs: Enterprise often has a loyalty program that allows frequent renters to earn points and enjoy benefits such as discounts, upgrades, and faster checkout.
    • 4. Additional Driver Options: You can usually add an extra driver to the rental agreement for an additional fee. Check the terms and conditions for details.
    • 5. Online Check-In: Some Enterprise locations offer online check-in services, allowing you to expedite the rental process by providing information in advance.
    • 6. Flexible Payment Options: Enterprise typically accepts major credit cards for payment. Debit cards may also be accepted, but it's advisable to confirm the specific policies at the Berlin Airport location.
    • 7. 24/7 Roadside Assistance: Many car rental companies, including Enterprise, offer 24/7 roadside assistance to provide support in case of emergencies or issues during your rental period.
    • 8. Fuel Options: Enterprise usually provides flexible fuel options, allowing you to prepay for a full tank or return the vehicle with the same fuel level as when you picked it up.

    All renters are required to present a valid photo identification, such as a driver's license, passport, or ID card.

    Typically, the average daily cost for renting a car from Enterprise Rent-A-Car at Berlin Airport is €24.

    The Compact category, featuring vehicles like the Seat Arona or similar models, is the rental car type most commonly selected by customers from Enterprise Rent-A-Car at Berlin Brandenburg Airport.

    Yes

Enterprise Return and Extension Policies

    The designated drop-off location for your Enterprise rental car at Berlin Airport will usually be communicated during the rental process or supplied by the Enterprise rental staff at the time of pickup. Typically, rental car return areas are situated near the airport terminals.

    Upon reaching Berlin Airport, simply follow the signs indicating "Car Rental Return" or "Car Hire Return." These signs will lead you to the designated area where you can return your Enterprise rental car.

    Assistance is unavailable outside regular business hours. The grace period, during standard working hours, for the customer to guarantee the car, even if the pickup is delayed, is 29 minutes.

    Enterprise applies late fees to individuals who do not return their car punctually. This fee is intended to cover the costs incurred by the provider due to surpassing the agreed-upon rental duration. To prevent additional charges, make sure to return your vehicle promptly. If you are running behind, adhere to the grace period, usually spanning from 30 minutes to 2 hours, during which the company refrains from imposing extra fees.

    Typical fee range: €50 - €110

    Certainly, it is frequently an option to prolong your Enterprise car rental if you require the vehicle for an extended period.

    When you choose to return your car to a different location than where you initially picked it up, the company faces costs associated with transporting the vehicle back to its original point. To cover these expenses, a one-way charge is imposed.

    To bypass the extra one-way charge, select the same location for both pick-up and drop-off. It's important to be aware that specific routes, like travel from Berlin DUB Airport to the nearest city, may not involve a one-way charge.

    The typical cost varies depending on the drop-off location.

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